The location is excellent, with a trolley stop right outside, making it easy to explore nearby dining options, including outstanding local seafood. The room provided a comfortable retreat, and staff were consistently attentive, fulfilling all requests promptly. However, the elevator can get crowded, especially during busy periods, and the noise from the rooftop bar may intrude on quieter moments. Additionally, while dining options are plentiful, the hotel’s dining experiences did not appeal to our preferences.

Room key issues made access frustrating.

i absolutely loved the decor at pontchartrain hotel st charles avenue. the view from my superior king room was stunning, and the bed was super comfortable. the location is ideal, right near the whistle stop for amazing grits. the rooftop bar was a great spot to unwind! the staff were friendly and helpful.

would recommend

would stay here again

The room was super cozy with soft linens, nice decor, and had great amenities like air conditioning, a flat-screen TV, and a private bathroom with all the essentials. The hotel has a fitness area and serves delicious food in the breakfast cafe. Plus, the location is perfect, right by a streetcar stop for easy city access.

The location was perfect for exploring the local spots, like the Garden District and the lively French Quarter. We enjoyed delicious meals nearby and loved hanging out on the rooftop bar, despite its crowd. Just a heads up for future guests—there was only one elevator during our stay, so plan accordingly!

One small issue was that a lightbulb was out in our bathroom, which was a bit annoying.

Just an appropriate option for taking strolls in New Orleans with best value. The Whistle Stop Cafe for breakfast was cute and convenient. Avoid weekend nights if you're sensitive to noise.

great charm but needs some updates

The hotel is situated in a charming area perfect for exploring local restaurants. The rooftop bar has an amazing view, making for a lovely evening setting.

Some areas of the property seemed a bit outdated.

I enjoyed my stay at a property that offered a nice rooftop bar with impressive views. The bartenders were knowledgeable, making my experience enjoyable. I had dinner at a restaurant that presented the food well. The front desk staff checked in on my daily plans and offered helpful suggestions.

The elevators were unreliable during my visit. I had to walk up several flights of stairs, which was exhausting after dinner. My room could use a refresh as the carpets felt dated.

A Delightful Stay with Stunning Views!

We enjoyed a fantastic three-night stay in a Superior King Room. Highlights included the vibrant rooftop bar with breathtaking skyline views and delicious cocktails. The staff were exceptionally helpful, addressing our needs promptly. Pro tip—choose a room toward the back for less street noise at night!

Can recommend for getting around area

Lovely room, lovely atmosphere. we enjoyed the spacious Superior King Room with a beautiful view and the convenience of the nearby trolley that made exploring the city easy.

We had a short stay.

The Pontchartrain Hotel boasts charming decor and a fantastic location in the Garden District, providing easy access to New Orleans attractions. However, noise from the rooftop bar on weekends can disrupt your peace if you're in the wrong room. Overall, a delightful experience that's worth considering.

I had a fantastic time at this hotel! The vintage charm and authentic new orleans vibe really set the stage for my trip I loved the rooftop bar with its fine city views and the delicious food at the on-site restaurant.

the elevator was out of service.

The dining at this hotel was a highlight, especially the rooftop bar with its killer views and lively atmosphere. The bayou bar’s drinks felt like a trip to flavor town! Plus, the friendly staff made sure we felt right at home during our stay.

The bathroom needed a little TLC. it wasn’t as sparkling clean as I’d hoped, and I found the AC as loud as a brass band!

The Pontchartrain Hotel St Charles Avenue offers a unique New Orleans experience with its charming atmosphere and friendly staff. The decor is vibrant and eclectic, reflecting the city's culture, while my bed provided a comfortable night's sleep. The dining at Jack Rose was excellent, especially the Sunday brunch, and the rooftop bar offered lovely city views, making it a great spot to unwind.

Some areas could use better housekeeping attention.